Privacy Policy

Information you give us:

• Account details: name, email address, mobile phone number, password and login details.
• Company details: company name, entity type, address, signatories and team members.
• Property and deal information: addresses, property details, photos, videos and documents you upload, contracts and the messages you send through the Services.
• Information you send when you contact us or join our waitlist.

Information collected automatically: device and browser type, IP address, pages viewed, actions taken in the apps, and similar usage data, collected through cookies and similar technologies.

Information from others: sign-in providers you choose to use (such as Google, Microsoft or Apple), e-signature, inspection, title, escrow and payment providers involved in your deals, and public property records.

• to create and secure your account, including verifying your email and phone number;
• to evaluate properties, make offers and carry deals through to closing;
• to send you service messages by email, text message and in your account, such as verification codes and deal notices;
• to provide support, prevent fraud and abuse, and keep the Services secure;
• to understand and improve the Services;
• to meet legal and regulatory obligations and enforce our agreements.

If you give us your mobile number, we use it to send you verification codes and notices about your deals. If you separately agree to marketing texts, by checking the Marketing box when you give us your number or in your account settings, we also use it to send you recurring automated marketing messages, such as news about new markets, features and promotions. You can turn marketing texts off at any time in your account settings. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help at any time. Replying STOP stops all our texts, account and marketing.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your number only with the messaging provider that delivers our texts for us.

We do not sell your personal information for money. We share it only:

• with service providers that work for us, such as hosting, email, text messaging, e-signature, inspection, title, escrow and payment providers, who may use it only to provide their services to us;
• with Meta, through marketing cookies on resilut.com, unless you opt out (see Cookies and advertising below);
• with the AI provider that powers our website chat assistant, when you use it (see Cookies and advertising below);
• with the parties to a deal as needed to complete it, such as title and escrow companies;
• if the law requires it, or to protect the rights, property or safety of Resilut, our users or others;
• as part of a merger, acquisition, financing or sale of assets, under a duty of confidentiality;
• with your consent.

We keep information for as long as your account is open and afterwards as long as needed for the purposes above, for example to keep deal and transaction records, resolve disputes and meet legal obligations.

We use administrative, technical and physical safeguards to protect your information, including encryption in transit. No system is completely secure, so please keep your login details private and tell us if you suspect unauthorized access.

• You can view and update most of your information in your account.
• You can ask us for a copy of your information, or ask us to correct or delete it, by emailing support@resilut.com. We may need to keep some records where the law requires it.
• Text messages: reply STOP to opt out. Emails: use the unsubscribe link where one is offered; service emails about your account and deals continue while your account is open.
• Marketing cookies: turn them off or back on any time with the "Your privacy choices" link on our home page.
• Other cookies: you can block or delete cookies in your browser settings; some features may not work without them.

Depending on where you live, you may have additional rights under local privacy law (for example in California). We will not treat you differently for exercising them.

The Services are not meant for anyone under 18, and we do not knowingly collect information from children.

We may update this policy. If a change is material, we will tell you by email or in your account before it takes effect.

Resilut Inc., 1209 Orange Street, Wilmington, DE 19801, United States.
Email: support@resilut.com